FAQ

FAQ

What device do I record on?

  • You can record on a computer (if it has a microphone).
  • Or, a mobile device (download our app here).
  • Recordings & notes will automatically sync across devices.
    • Eg if you record on your phone, it will appear in your VetNotes account on the computer.

How do the notes get to my practice management software (PMS)?

There is two options:

  1. Use one of the VetNotes integrations, and VetNotes will automatically send the note to your PMS.
  2. Record in VetNotes, and then copy/paste into your PMS.

Can I use my own note template?

Yes. VetNotes can write in your existing style and template. See the templates tutorial here.

Do I need client's permission to record?

  • This varies by jurisdiction.
  • Many vets say "Do you mind if I use this software to listen to the consult and take notes for me?" or similar.
    • Generally, we see very high uptake amongst clients.

My consultations are long...

VetNotes will automatically ignore any info that's not clinically relevant.